Keytrail
Privacy Policy
Keytrail is an iOS keyboard from ELJEE CO, operated by Luke Gregory in Australia. This policy explains what Keytrail processes, what is stored, and the choices available to you. Keytrail does not sell your data, show advertising, or track you across apps or websites.
What Keytrail processes
On your device
Instant spelling fixes, swipe decoding, your learned words, correction preferences, and keyboard settings are processed on your device. This functionality works without Full Access and does not send your typing to us.
Cloud correction
When Full Access is enabled and you use a cloud correction feature, Keytrail may send a short recent text fragment needed to correct what you just typed. Depending on the feature, this may be a completed word, clause, or sentence, together with limited correction context such as candidate words or corrections already made. Keytrail does not send your whole document, screen, or a stream of individual keystrokes.
Cloud correction is available during a limited onboarding demonstration and to signed-in users with an active Keytrail Pro entitlement. The request is sent over Transport Layer Security (TLS) to our Cloudflare-hosted correction service. Our service does not log or store the request text. It forwards the text to Anthropic solely to generate corrections. Anthropic's standard commercial API retention is up to 30 days, subject to limited exceptions for legal or usage-policy enforcement. See Anthropic's retention information.
Passwords and other secure fields are not available to third-party keyboards because iOS switches to the system keyboard for secure text entry. When Keytrail is set to Off, it does not send text for cloud correction.
What is stored
- Account identifier. When you use Sign in with Apple, our service derives a pseudonymous account identifier from Apple's account identifier. We do not receive your Apple password. A name or email address supplied during the sign-in exchange is not retained by our correction service.
- Subscription and purchase status. Apple and RevenueCat process subscription transactions. RevenueCat and our service associate entitlement status with the pseudonymous account identifier.
- Usage counters. Our service keeps pseudonymous request and cost counters to enforce rate and fair-use limits. These counters do not contain request text.
- On-device learning. Learned words, rejected corrections, and settings remain in Keytrail's local app group and may be included in your device backups.
- Optional correction diagnostics. If you enable "Share correction diagnostics", Keytrail uploads correction events such as word-to-fix pairs, accept or reject actions, timing, and build number. These events do not include full sentences or messages. They are stored under a random install identifier, not your account identifier, and expire automatically after 90 days. The setting is off by default. Turning it off deletes queued events that have not yet been uploaded.
Cloudflare may process ordinary network metadata, such as IP address and request timing, to deliver and protect the service under its own privacy terms. We do not use that metadata for advertising or cross-app tracking.
Service providers
- Apple provides Sign in with Apple and App Store subscription billing.
- RevenueCat validates purchases and manages subscription entitlements.
- Cloudflare hosts and protects the correction service.
- Anthropic processes text fragments to generate cloud corrections.
These providers process data under their own contractual and privacy obligations. Keytrail does not permit them to use your data for Keytrail advertising or cross-app tracking.
Your choices and rights
- Use Keytrail without Full Access for on-device typing and instant corrections.
- Set Keytrail to Off or revoke Full Access to stop cloud correction requests.
- Turn optional correction diagnostics off at any time.
- Sign out to remove the local session from your device.
- Ask us to access or delete account-related records by emailing support@eljee.co. We may need information sufficient to locate the pseudonymous account or install identifier.
Depending on where you live, privacy laws may provide additional access, correction, deletion, or objection rights. Correction requests and service records may be processed in the United States and other locations used by our providers.
Children
Keytrail is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes and contact
We may update this policy when Keytrail's data practices or providers change. The latest version will remain available at this URL.
Questions or privacy requests: support@eljee.co