Triple Your Typing Speed

Keytrail Support

Help with keyboard setup, Full Access, subscriptions, privacy, and your account.

Contact support

Include your iOS version and a short description of what happened.

Enable the Keytrail keyboard

Open Settings on your iPhone.
Go to General, Keyboard, then Keyboards.
Tap Add New Keyboard and choose Keytrail.
Use the globe key in any text field to switch to Keytrail.

What Full Access does

Keytrail works without Full Access for typing, swipe input, gestures, and instant on-device corrections. Full Access is used only for optional cloud correction and shared app settings.

Restore Keytrail Pro

Open Keytrail, go to the Pro or subscription screen, and choose Restore Purchases. Use the same Apple account that originally subscribed.

Stop cloud correction

Set Keytrail to Off, sign out in the app, or revoke Full Access in iOS Settings. On-device typing and instant corrections remain available.

Delete your account

Open Keytrail and go to Settings, Account, then Delete account. Confirm with Sign in with Apple to permanently delete your Keytrail account and its associated data. An App Store subscription is managed separately by Apple and is not cancelled or refunded when the account is deleted.

Read the Keytrail Privacy Policy, or email support@eljee.co for help with an account or privacy request.